Privacy Policy - Notes Zone

Introduction

This Privacy Policy describes how Notes Zone and its affiliates (collectively "we, our, us") collect, use, share, protect or otherwise process your information/personal data through our website https://noteszone.online/Shop.html (hereinafter referred to as "Platform").

Please note that you may be able to browse certain sections of the Platform without registering with us. We do not offer any product/service under this Platform outside India and your personal data will primarily be stored and processed in India.

Collection

We collect your personal data when you use our Platform, services or otherwise interact with us during the course of our relationship. Some of the information that we may collect includes but is not limited to:

Personal data provided during sign-up/registering (name, date of birth, address, telephone/mobile number, email ID)
Information shared as proof of identity or address
Sensitive personal data (with your consent) such as bank account, credit/debit card information, or biometric information
Information related to your transactions on Platform and third-party business partner platforms

If you receive an email or call from a person/association claiming to be Notes Zone seeking any personal data like debit/credit card PIN, net-banking or mobile banking password, we request you to never provide such information. If you have already revealed such information, report it immediately to an appropriate law enforcement agency.

Usage

We use personal data to:

Provide the services you request
Assist sellers and business partners in handling and fulfilling orders
Enhance customer experience
Resolve disputes and troubleshoot problems
Inform you about offers, products, services, and updates
Customise your experience
Detect and protect against error, fraud and other criminal activity
Enforce our terms and conditions
Conduct marketing research, analysis and surveys

Sharing

We may share your personal data with:

Our group entities and affiliates
Third parties such as sellers, business partners, service providers
Government agencies or law enforcement when required by law

Security Precautions

We adopt reasonable security practices and procedures to protect your personal data. However, please note that:

Data transmission over the internet cannot be guaranteed as completely secure
Users are responsible for protecting their login and password records

Data Deletion and Retention

You have the right to:

Delete your account through your profile settings
Request assistance with account deletion by contacting us

We retain your personal data only for as long as necessary for the purpose for which it was collected or as required by law.

Your Rights

You may access, rectify, and update your personal data directly through the functionalities provided on the Platform.

Consent

By using our Platform, you consent to:

The collection, use, and processing of your information
Receiving communications from us and our partners

You have the right to withdraw your consent at any time by contacting our Grievance Officer.

Grievance Officer

Office: Notes Zone

Designation: Grievance Officer

Address: Marium Nagar, Ghaziabad, India

Contact Hours: Monday - Friday (9:00 - 18:00)